HVAC Contractor Grapevine, TX Too Cool Air HVAC contractor

Menu

Privacy Policy

Effective Date: 5/1/2025

Too Cool Air (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us via SMS, phone, or our website.

Information We Collect

We may collect the following personal information from you:

  • Name

  • Phone number

  • Email address

  • Address

  • Service preferences and history

  • Communication preferences (e.g., SMS opt-in)

  • Any other information you provide when contacting us or scheduling service

How We Use Your Information

We use your information to:

  • Provide HVAC services and schedule appointments

  • Communicate with you via SMS, email, or phone

  • Respond to customer service requests

  • Send reminders, promotions, and updates (only if you opt in)

  • Improve our services and customer experience

 

A2P Messaging Compliance

By providing your mobile number, you agree to receive recurring automated messages (e.g., appointment reminders, promotional offers, and updates) from Too Cool Air. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.

You can opt out at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at 214-437-7886 or Support@toocoolair.com

How We Share Your Information

We do not sell your personal data. We may share information with:

  • Service providers who help us deliver our services (e.g., scheduling platforms, CRM systems)

  • Regulatory authorities or law enforcement if required by law

Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet or via SMS is 100% secure.

Your Rights and Choices

You have the right to:

  • Opt out of marketing communications

  • Request access or correction of your personal data

  • Request deletion of your data, unless we are required to retain it for legal or operational purposes

Contact Us

If you have any questions about this policy or your data, contact:

Too Cool Air
Phone: (214) 437-7886
Email: support@toocoolair.com
Address: 410 E Northwest Hwy #10, Grapevine, TX 76051